iLab Operations Software Support will be staffed at reduced levels during the week Feb. 25 - Mar 1. iLab Support will prioritize critical issues (i.e. issues that prevent key workflows from completing). Regular support tickets will be monitored periodically. To escalate an issue, please add "Urgent" to the ticket / email subject or if dialling the iLab support phone press "1" when prompted (regional specific numbers can be found here). You can also refer to the iLab Help Site and iLab Status Page for site information.

Viral Core Facility (VCF)

The Viral Core Facility (VCF) offers Charité scientists and external academic scientists ("non-profit Organizations") services for the generation of viral particles.


Postal Address

Charité – Universitätsmedizin
Cluster of Excellence NeuroCure
Charitéplatz 1
D-10117 Berlin

Campus Adress:
Charite-Cross-Over (Building 2360),
Virchowweg 6, CCM, 


Name Role Phone Email Location
Dr. Thorsten Trimbuch
Head of Viral-Core-Facility
+49-(0)30-450 639 085